PRIVACY POLICY

HOW3 Pte Ltd (“Company”, “we”, “our”, or “us”) operates Ampli5 and related services (“Services”). This Privacy Policy describes how we collect, use, store, and disclose information in the ordinary course of providing our Services. By accessing or using Ampli5, you acknowledge and agree to the practices described below.

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Clients, partners, and users of Ampli5
• Communications conducted via email, forms, messaging platforms, or other business channels

This policy does not apply to third-party platforms, websites, or services linked from Ampli5.

2. Information We Collect

We may collect information that you voluntarily provide or that is generated through your use of the Services, including but not limited to:

• Contact details (name, email address, phone number)
• Business information (company name, role, project details)
• Billing and transactional information
• Communications, feedback, approvals, or instructions shared with us
• Technical and usage data such as IP address, device type, browser information, and access logs

We may also collect publicly available information relevant to the Services.

3. How We Use Information

We may use collected information for any lawful business purpose, including but not limited to:

• Providing, operating, and improving the Services
• Executing campaigns, deliverables, and related workflows
• Communicating with clients regarding services, updates, or operational matters
• Internal analytics, quality control, training, and record-keeping
• Compliance with legal, regulatory, accounting, or contractual obligations
• Protecting the Company’s legal rights, enforcing agreements, and resolving disputes

The Company retains discretion to use information where reasonably necessary for legitimate business interests.

4. Disclosure of Information

We may disclose information:

• To employees, contractors, affiliates, and service providers on a need-to-know basis
• To third-party platforms or partners involved in service delivery
• Where required by law, regulation, legal process, or government request
• To protect the rights, property, safety, or legal interests of the Company

We do not guarantee confidentiality of information shared on public or third-party platforms.

5. Data Retention

We retain information for as long as the Company determines reasonably necessary for:

• Business operations
• Legal, regulatory, or accounting compliance
• Dispute resolution and enforcement of agreements

The Company is under no obligation to delete data upon request where retention is required or justified by legitimate business purposes.

6. Data Security

We apply commercially reasonable safeguards to protect information under our control. However, the Company does not warrant or guarantee absolute security of data. You acknowledge that data transmission over the internet carries inherent risks.

7. International Processing

Information may be processed, stored, or accessed in jurisdictions outside your country of residence. By using the Services, you consent to such cross-border processing and storage.

8. Cookies and Analytics

We use cookies, analytics tools, and similar technologies to operate and improve the Services. By continuing to use the website, you consent to the use of such technologies. You may disable cookies via browser settings, subject to functionality limitations.

9. User Rights and Requests

Any requests relating to access, correction, or deletion of personal data may be submitted to the Company. The Company reserves the right to:

• Decline requests where permitted by law
• Require identity verification
• Respond within reasonable timeframes at its discretion

Nothing in this policy creates an absolute right to deletion or restriction of data.

10. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction without prior notice.

11. No Responsibility for Third Parties

The Company is not responsible for the privacy practices, content, or security of third-party platforms, services, or websites. Engagement with third parties is at your own risk.

12. Changes to This Policy

The Company may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated policy.

13. Contact

For privacy-related inquiries, you may contact: